Being a Very Scary Death Knight, anyone who knows Bernard will tell that he’s also a complete disaster and forgot how to person. His attempts to make his new friends less uncomfortable and him trying to somehow adapt to being around the living again made him make even the smallest things appear to be very complicated and he makes a big deal out of everything.
One of those instances was his rather hilarious attempt to find out what flowers does the blood elf paladin like, but of course no one knew, and of course he couldn’t just ask her like a normal person. It ended up in him giving her a flower made of ice and being incredibly frustrated, much to her amusement.